Privacy Policy
Last updated: June 26, 2026
Information We Collect
When you use our website or engage our services, we may collect the following types of information:
- Personal identification details including name and email address provided through inquiry forms
- Property preferences and search criteria you share during consultations
- Technical data such as IP address, browser type, and device information collected automatically
- Usage patterns and navigation behavior on our website through cookies and similar technologies
How We Use Your Information
Information collected is used for the following purposes:
- Responding to your service inquiries and consultation requests
- Providing personalized property recommendations based on your stated preferences
- Improving website functionality and user experience
- Sending occasional updates about market conditions or new services, only if you have opted in
- Maintaining records required for business operations and legal compliance
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Information may be shared only in these specific circumstances:
- With service providers who assist in website operations, subject to strict confidentiality agreements
- When required by law, regulation, or legal process
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure server infrastructure, encryption of sensitive data transmission, and restricted access to personal information on a need-to-know basis.
Despite these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but maintain industry-standard practices to protect your data.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. Blocking certain cookies may affect website functionality. For detailed information about our cookie practices, please refer to our Cookie Policy.
Your Rights
Under Australian privacy law, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data, subject to legal retention requirements
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner if you believe your privacy has been breached
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Client consultation records are typically maintained for seven years to comply with business record-keeping requirements.
Third-Party Links
Our website may contain links to external sites not operated by us. We have no control over the content and privacy practices of these sites and encourage you to review their privacy policies independently.
Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.
Contact Information
For questions or concerns regarding this privacy policy or our data practices, contact us at:
Email: [email protected]
Address: Level 14, Exchange Tower, 2 The Esplanade, Perth WA 6000, Australia